FROM the MIND of REI………No.2 “If I do something I think is new, it will be misunderstood, but if  people like it, I will be disappointed because I haven’t pushed them  enough. The more people hate it, maybe the newer it is. Because the  fundamental human problem is that people are afraid of change. The place  I am always looking for—because in order to keep the business I need to  make a little compromise between my values and customers’ values—is the  place where I make something that could almost—but not quite—be  understood by everyone.”

FROM the MIND of REI………No.2 “If I do something I think is new, it will be misunderstood, but if people like it, I will be disappointed because I haven’t pushed them enough. The more people hate it, maybe the newer it is. Because the fundamental human problem is that people are afraid of change. The place I am always looking for—because in order to keep the business I need to make a little compromise between my values and customers’ values—is the place where I make something that could almost—but not quite—be understood by everyone.”

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